Frequently asked questions

How will my work be delivered?

You can choose your preferred delivery date when placing your order—even on the same day if needed. We can guarantee that your project will be delivered by 6pm on your chosen date. We'll send you an email to let you know as soon as it's ready and you'll be able to access it in your Customer Account Area.

To download it to your own computer, simply log in to your account and under the 'Current projects' tab, click on the 'DETAILS' link of the relevant order. From there, the 'Download' tab will contain any files ready for you.

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