Frequently Asked Questions

Our Services

Q. What exactly does Oxbridge Essays do?

Oxbridge Essays is an academic writing services company that is here to help you with all aspects of your studies. Our services include:

  • Model custom essays, dissertations and coursework
  • Primary research
  • Academic tutorials
  • CVs and cover-letters
  • Career application assistance

Our aim is to help you improve your overall degree result, lifting a 2:2 to 2:1, or a 2:1 to 1st Class mark, or to help you writing your dissertation or PhD.

Q. What makes Oxbridge Essays different?

We believe we provide the best essay writing services in the UK. Firstly and most importantly, we are the only company to exclusively recruit academics and tutors from the very best UK universities. A very high percentage of our writers are from Oxbridge University and Cambridge University, more so than any other similar company. By using such highly qualified experts, we are able to provide academic research of an unmatched standard.

See some examples

All of our academic written works are brand new, 100% plagiarism-free pieces that you will be the first and only client ever to receive. You will be paying for a unique, fully-customised essay, dissertation or coursework. This is in contrast to almost all other companies, which re-sell their pieces.

We are also based in the West End, central London, and are the only custom essay company to have a public office which we encourage clients to visit, for free quotations, and to meet their writers face-to-face.

Q. How do I know you are a real company?

Oxbridge Essays is part of 'The Oxbridge Research Group' which is registered at companies house under Company No. 06381412. We are based in Central London, our address being 73 Chalton Street, NW1 1HY.

We have been reviewed in several newspapers - The Times, The Daily Telegraph and The Independent verifying our authenticity as the UK's largest model essay and dissertation provider.

Q. Can I visit your offices?

Of course, we try and make the process as transparent as possible and as such we are very happy to welcome customers to our offices. Please simply email or call our support team on 0207 391 9032 to book an appointment with one of our experts.

Q. How does the process work?

It's simple! You contact our customer support team with your order details and they will find an academic to write your work. Your writer will be given the exact specifications of your work (the title, referencing style, vital sources, structural requirements and so on) and they will complete it by the agreed deadline. We will then email you your custom research. Your personal details will remain confidential at all times.

Take a look at our illustration of how the process works

Q. Can you find writers / researchers / tutors for all subjects?

Yes. We have academics to cover all major and minor subjects studied at UK universities and schools. By having a large team of researchers we are able to find the most suitable expert for 95% of orders within one hour, while complex or unusual requests may take up to 24 hours.

Q. What if I am unhappy with the work you have supplied?

If for whatever reason you are not 100% satisfied with the work we supply, you will be entitled to request free alterations within 10 days of receiving your custom work. This process is very easy: we simply ask you to fill in an online form detailing the aspects of your work you would like addressed. Our customer support team will then get back to you with 3 working hours.

Q. I haven't seen a lot of Oxbridge Essays reviews. Why not?

You haven’t seen a lot of Oxbridge Essays reviews because we respect our customers’ privacy, so we don’t push them for online reviews. Other companies take their customers’ privacy less seriously, or just make reviews up. You won’t catch us doing either. 

Our Guarantees

Q. Can you guarantee my grade?

Yes. By using some of the country's finest academics we are able to provide our clients with their exact grade requirements. Our writers are experienced academics and understand the requirements for work at all levels and grades, from As at A-level through undergraduate and Masters 2:1s, 1st and Upper 1sts to PhD pass and publishable material.

Q. Can you assure me that my work will not be plagiarised?

Absolutely. We take plagiarism very seriously and all written work undertaken by Oxbridge Essays writers is thoroughly scanned for plagiarism.

Q. Will my work and my details remain confidential?

Yes. We do not require the name or location of the institution (university, college etc.) at which you are enrolled. Your name will only be known to our customer support department and (apart from in specific cases where relevant) your details will not be passed on to your writer. We do not store, re-sell or re-publish any written material, and we will not pass your work or your details onto any third party.

Q. Should I inform my university that I am using your service?

This is up to you. Oxbridge Essays does not condone cheating, and in contracting our services you are asked to agree that you will not hand in written work supplied by us as your own. As we do not share client details, do not store work on databases and do not require the names of institutions, your work will not be traceable back to Oxbridge Essays.

Q. What if you cannot find a writer or do not complete work within the designated time period?

By having such a large pool of experts in all subjects less than 1% of all orders made to us are unable to be completed.

We pride ourselves on the quality of our work and the punctuality of our service, we aim to deliver all work on time. Only in extreme mitigating circumstances will work be delivered late. In such cases, all clients are entitled to a 10% refund per full 24 hours that their order is delayed, until their completed work is delivered in full.

Our Experts

Q. Why do you only contract graduates from the very best UK universities?

This is the main reason why Oxbridge Essays is unique and distinct from other academic support companies. By exclusively recruiting from only the very best and most elite UK institutions, we can guarantee that your work will be completed to the required standard by one of the most experienced and able academics in the country. A very high percentage of our writers are from Oxford and Cambridge Universities, with a greater number of Oxbridge academics than any other similar company.

Q. Why do they work for you?

For many reasons: some of our writers are recent graduates who are looking to capitalise on their skills and expertise before beginning their careers, many of them are completing postgraduate courses and find essay writing a flexible and lucrative enterprise to financially support themselves as they study.

Q. Can I meet my writer?

Yes, usually. Our first priority is confidentiality, both of our clients and our writers.

Click here for more about visiting us

Ordering & Payment

Q. How do I place an order?

Visit our Order page and fill in the details of your request. Once you have done so, your details will be forwarded to our customer support team who will find the most suitable writer or researcher for your work. Once this has been confirmed, you will be contacted for your payment details.

We invite you to come and visit us to make a payment at our central London offices.

Q. How do I pay?

Once we have confirmed to undertake your order, you must arrange payment before your writer commences your work. The payment options are as follows:

  • Online: Visit the Make Payment page on our website. This is an extremely secure online service that accepts all major credit and debit cards.
  • Bank Transfer: You can transfer money either electronically over the internet, phone or at the bank directly into our account. The relevant details of this will be disclosed when appropriate.
  • Office: You may visit our office and may pay with your credit or debit card.

Q. What if I'm nervous about making online payments?

We understand this and accept it as a legitimate concern. We invite you to come and visit us to make a payment at our central London offices


Q. How will my work be delivered?

Your completed work will be made available to you through the Oxbridge Essays Customer Portal. Through this portal you will have the ability to view and download your orders at any time, from any internet connected PC or laptop.

If you have not yet registered for the customer portal you can do so here.

Q. How long will you take to deliver my essay?

The standard delivery time is 7 days (not including Sundays) beginning from the time we take your payment. Your essay will be sent to you before 12 noon, seven days after this time. The same process applies to all delivery times, excluding the 9am Next Day delivery service. Please note that all orders for Next Day services must be placed before 6pm the day before you wish to receive the work. If you are unsure of which service to order please contact our Customer Support Team.